Maintnz Privacy Policy

Last Updated: April 2026

Introduction

Maintnz is operated by an individual developer based in India. By using this application, you agree to the terms outlined in this Privacy Policy.

By accessing or using Maintnz, you consent to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following information when you use Maintnz:

• Name (optional)

• Email address (required for account registration)

• Phone or WhatsApp number (optional)

• Area-based location (city or area only)

• Maintenance request details

• Device notification token for push notifications

We do not collect sensitive personal data such as financial information, passwords, or government-issued identification numbers.

2. How We Use Your Information

Your information is used to:

• Create and manage your account

• Connect customers and service providers

• Display maintenance requests

• Enable user-to-user communication

• Send service-related notifications

• Improve security and platform performance

3. Location Usage

Maintnz uses location only to determine your selected area or city to display relevant service providers.

Location sharing within chat is optional and must be manually triggered by the user.

We do not collect, track, or store continuous background location data.

4. Data Sharing

Maintnz does not sell, rent, or trade personal data.

Your contact details may be shared with other users only when you voluntarily include them in a service request.

We may share limited data with trusted third-party service providers (such as Google Firebase) strictly for app functionality and performance.

5. Data Storage & Security

User data is stored securely using Google Firebase services.

We apply industry-standard security measures to protect personal information from unauthorized access, disclosure, or misuse.

Data is retained only as long as necessary to provide services or until the user deletes their account.

6. Third-Party Services

Maintnz uses the following third-party services:

• Firebase Authentication

• Cloud Firestore Database

• Firebase Cloud Messaging

In future updates, Maintnz may use Google AdMob to display advertisements.

These third-party providers may collect technical and usage information according to their own privacy policies.

7. Account Deletion

You may permanently delete your account at any time from:

Settings → User Profile → Delete Account

Once deleted, your personal data will be removed or anonymized, except where retention is required for legal, security, or fraud prevention purposes.

8. User Rights

You have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Withdraw consent at any time

Requests can be made via the contact email provided below.

9. Children's Privacy

Maintnz is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If such data is identified, it will be removed promptly.

10. Changes to This Policy

We may update this Privacy Policy when necessary.

Any changes will be reflected within the application and on this page. Continued use of the app after updates constitutes acceptance of the revised policy.

11. Contact Us

For privacy-related inquiries, you can contact us at:

• admin@maintnz.com

• info@maintnz.com

• support@maintnz.com

Legal

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.